Flight Blog

Jul 27 2009 Bag Fees Up (again) BY sgf-adminTAGS Airlines


It's a sure sign that the airlines are hurting financially: they're hiking bag fees again.


On Friday American Airlines announced the cost of checking the first bag will go up from $15 to $20, effective on trips booked after mid-August. But wait, there's more: the cost of a second checked bag on American will go up from $25 to $30.


American's boost follows bag fee increases at U.S. Airways, Continental, Delta and United.


old terminal image

Lately we've received several questions about the fate of the old passenger terminal. What's to become of it? Will it be torn down? Will it be leased?


We can't tear it down. Since it was partially funded with federal aviation dollars, it can't be torn down without permission from the Federal Aviation Administration (FAA).  But that's a non-issue. We don't want to tear it down; it's a valuable airport resource. Here's why: we can lease the building and generate a new revenue stream that is not related to aviation. That's incredibly important. Here's why...


Airport’s have many revenue streams. Here are few at ours:


  • Landing fees charged per commercial airline plane that lands
  • Office space rental to airlines, rental car companies, restaurant, etc.
  • Percentage of gross revenue of rental car companies, restaurant, etc.
  • Parking fees

Notice how they all have one thing in common—they’re related to aviation. Or to put it another way, the quality of these revenue streams is directly related to the health of the aviation business. If the airlines are doing poorly, these revenue streams decline.


A growing trend in the airport industry is to become less dependent upon aviation related revenue streams. It’s the smart thing to do—particularly in a time when the airline business is extremely volatile (like right now!).


Here's the bottom line: non-aviation revenue puts the Airport in a better position to weather the hard times faced by the airlines. And the healthier the Airport's finances, the healthier the overall economy of Southwest Missouri. As any economic development person will tell you, a healthy airport, along with its ability to move people in and out, is fundamental to community business recruitment and job attraction.


Okay, okay, that's a long answer to a simple question. So when are going to lease it? Probably before the end of the year. We're currently in negotiations with an entity that wants the entire space.

Jul 14 2009 Forbidden Items BY sgf-adminTAGS TSA

Earlier this week we received this email from Chris:


"My eleven year old daughter left on a flight from Springfield Airport Sunday night to O'Hare and then on to Charlotte. She inadvertently had a few items in her carry on (face wash, perfume, lotion) that had to be thrown away. My daughter was visibly upset because she paid for these items out of her own money. It's too bad arrangements could not have been made to get these items either put in her check-in bag or sent to her. This is another example of poor service with both the Government and with the airlines. So much for customer service. My daughter will remember this for a long time and I will not forget the disappointment at having her items taken from her.  Nice job guys!!!!!!"


While the Airport does not play a direct role in the security screening process, we do offer these thoughts: We understand how you and your daughter feel. Unfortunately, this is a situation without a practical solution. Here’s why…


Dozens of passengers go through the security line every day with forbidden items. Most of these people are running late. Imagine what would happen if they had to get in another line to make arrangements for their forbidden items—arguments would ensue over who was going to pay for postage and how much. What’s the declared value of the item? The list goes on. Bottom line: people would end up missing their plane.


Putting the forbidden items into checked bags won’t work because the checked bag has already gone through security screening downstairs and put on the plane. Imagine what it would be like trying to locate checked bags for every person who has a forbidden item. You could literally spend a couple of hours doing that for every plane load full of people.


If your daughter would like to learn more about what can and cannot be taken on a plane, these links are a good place to look:





Jul 09 2009 They Broke His Guitar BY sgf-adminTAGS Customer Service

If you've ever gone through the hassle of trying to make a damaged luggage claim, you'll relate to this video.


The Chicago Sun-Times reports that United is paying attention.