An Earful from Wilbur Flywright, CEO

Sep 14 2010 An Earful from Wilbur Flywright, CEO BY admin TAGS Fares

 

Imagine a conversation between an airline customer (complaining about fares and fees) and an airline CEO. Here's what the CEO would like to say...

"OK. Let's get real here. Just in case you were in a coma for the last 25 years, airlines have done nothing but lose money. In fact, since its beginnings the U.S. airline industry hasn't made a dime. Quite the contrary, it has lost billions upon billions. And why? Because of you....."

Read the rest of this imaginary conversation in USA Today.

 

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