Feds Lower the Boom on Airlines

Apr 20 2011 Feds Lower the Boom on Airlines BY sgf-admin TAGS Customer Service


Chalk one up for the forces behind Mad as Hell Day... The federal department of Transportation announces new rules today designed to make the air travel experience more transparent and fair. Here are some of the new "passenger protections:"

  • Airlines must clearly disclose fees. No more putting them on the web site ten levels deep.
  • Advertised fares will have to include taxes and fees as part of the total fare.
  • If they lose your bag, they have to refund the bag fee.

Read more from Bloomberg, and the New York Times.


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